Sales Coach
Sales Coach is an AI-driven proof-of-concept application designed to enhance sales training for Microsoft sellers through personalized and realistic simulations. This is a psychologically safe space for sellers to practice their talking points and responding to difficult customer situations.
Key Features
- Personalized Experience: Tailors training sessions to individual needs, allowing customization of parameters like Solution Area, Industry, and Difficulty.
- Realistic Sales Scenarios: Generates scenarios based on data from a variety of Sales tools. Sales Coach is aware of both internal sales guidance, as well as the latest news and product analysis for Microsoft products and competitors.
- Animated Avatars: Features customizable avatars for an engaging training environment.
- Comprehensive Evaluation: Evaluates users on soft skills, BANT (Budget, Authority, Need, Timeline), and product knowledge.
Benefits
- Enhanced Training: Offers a hyper-personalized training experience.
- Improved Customer Interactions: Provides detailed feedback to help salespeople improve their skills.
- Seamless Integration: Ensures access to the latest data and resources.
- Employer
- Microsoft Corporation
- Role
- Development Lead
- Style
- Web app
- Focus Area
- Generative AI
- Technology
- .NET Aspire 8.x, Node.js v20, React 18, Fluent UI React v9, ASP.NET Core 8.x, C# 12/.NET 8, Visual Studio 2022, Azure OpenAI - GPT-4o, Azure Text-to-Speech, Azure Speech-to-Text
